Team Collaboration

Feedovate works best when your whole team is involved. Invite teammates, assign roles, and collaborate on turning feedback into features.

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Inviting Team Members

Add colleagues to your project so they can help manage feedback and engage with users.

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What Happens Next

• Email Sent: Invitation delivered to their inbox
• 7-Day Expiry: Invite expires after 7 days
• Pending Status: Shows as “Pending” in Team tab until accepted
• Automatic Access: Once accepted, they’re immediately added to the project

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Understanding Roles

Feedovate has three built-in roles with different permission levels.

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Admin

Full project access except project deletion Admins can:

• ✅ View all feedback and analytics
• ✅ Create, edit, and delete feedback
• ✅ Change feedback status and categories
• ✅ Merge duplicate feedback
• ✅ Assign feedback to team members
• ✅ Create and edit changelogs
• ✅ Manage roadmap
• ✅ Configure integrations (Slack, etc.)
• ✅ Invite and remove team members
• ✅ Edit project settings
• ✅ View and export analytics
• ❌ Delete the project (owner only)

Best For: Project managers, product leads, senior team members

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Moderator

Content management and moderation Moderators can:

• ✅ View all feedback and analytics
• ✅ Create and edit feedback
• ✅ Change feedback status
• ✅ Merge duplicate feedback
• ✅ Assign feedback to team members
• ✅ Moderate comments (edit, delete)
• ✅ Create and edit categories
• ✅ View team members
• ✅ View analytics
• ❌ Delete feedback
• ❌ Invite/remove team members
• ❌ Edit project settings
• ❌ Manage integrations
• ❌ Create changelogs

Best For: Community managers, support leads, content moderators

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Member

Basic access - view and create Members can:

• ✅ View all feedback
• ✅ Create new feedback
• ✅ Add comments
• ✅ View categories and tags
• ✅ View team members
• ❌ Edit feedback (even their own)
• ❌ Change statuses
• ❌ Delete anything
• ❌ View analytics
• ❌ Access settings

Best For: Customer support agents, junior team members, external consultants

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Role Permissions Matrix

Quick reference for what each role can do:

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Managing Team Members

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Viewing Your Team

1. Go to Settings → Team
2. See all active team members with:
   • Name and email
   • Role assigned
   • Date joined

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Changing Someone’s Role

1. Find the team member in the list
2. Click the Role dropdown next to their name
3. Select a new role
4. Changes take effect immediately

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Removing Team Members

1. Locate the team member
2. Click the More menu (three dots)
3. Select Remove from Project
4. Confirm removal

What Happens:

• They immediately lose access to the project
• Their past contributions (feedback, comments) remain
• They receive an email notification
• They can be re-invited later

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Project Ownership

Every project has one owner (the creator).

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Owner Privileges

The owner has all Admin permissions plus:

• ✅ Delete the project
• ✅ Transfer ownership
• ✅ Manage billing
• ✅ Cannot be removed by others

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Best Practices

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Team Limits

Your plan includes:

• ✅ Unlimited team members
• ✅ 3 built-in roles (Admin, Moderator, Member)
• ✅ Role assignment for all members

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Next Steps