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Learn how to create and configure your first project in Feedovate to start collecting feedback immediately.

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Creating a Project

Follow these steps to launch your workspace.
1

Start Project Creation

From your dashboard, click the primary Create Project button, or navigate to Projects → New Project.
2

Basic Information

Fill in the essential identity details for your workspace.
  • Project Name: The public name of your product (e.g., “Acme SaaS”).
  • Description: A brief explanation shown on your portal (supports Markdown).
  • Logo: Upload a PNG, JPG, or SVG (Recommended: 200x200px).
Project Slug: This becomes your URL (e.g., acme.feedovate.com). It must be unique and cannot be changed after creation.
3

Portal Settings

Configure how your public portal behaves.
  • Theme: Select Light, Dark, or Auto (system preference).
  • Authentication:
    • Anonymous: No login required.
    • Guest: Name/Email required, no account creation.
    • Authenticated: Account creation required.
  • Features: Toggle visibility for Roadmap, Changelog, and Voting.
4

Categories

Define buckets to organize feedback. Default categories include Feature Requests, Bug Reports, and Improvements.You can set visibility (Public/Private) and toggle specific permissions (voting/comments) per category.
5

Status Workflow

Feedovate uses status groups to track progress.
Status GroupDescription
BacklogIdeas not yet started.
In ProgressCurrently being developed.
CompletedDone and shipped.
ClosedWon’t do or duplicate.
You can add custom statuses (e.g., “Planned Q4”) and map them to these groups.

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Project Configuration

Once created, you can fine-tune your settings.
Project Details Update your timezone and default language settings.Visibility
  • Public: Anyone with the link can view.
  • Private: Only invited team members can access.
  • Read-only: Public can view, but cannot submit/vote.
Branding Customize your primary colors, header links, and footer social links. Business plans can inject Custom CSS for full control.
Configure when you want to be alerted.
  • Email: Receive digests for new feedback, comments, or votes.
  • Slack: (Pro+) Connect a channel to get real-time streams of activity.
Navigate to Settings → Team to invite stakeholders.
  • Admin: Full access to billing and settings.
  • Editor: Can manage feedback and roadmap.
  • Viewer: Read-only access.
Connect external tools via Settings → Integrations.
  • Communication: Slack (fully integrated)
  • Data: Webhooks

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Importing Existing Feedback

If you are migrating from another tool (Canny, Frill, Productboard), you can bring your data with you.
  1. Go to Feedback → Import.
  2. Download the CSV template.
  3. Fill in your data (Title is required).
  4. Upload the file and map the columns.
  5. Review and execute the import.

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Going Live

Ready to share your portal with the world?

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Pre-Launch Checklist

Launch Readiness

  • Portal branding matches company identity.
  • Categories and Statuses are configured.
  • Team members have been invited.
  • At least one test feedback item submitted.
  • Mobile responsiveness verified.

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Launch Steps

  1. Announce: Email your users and share on social media.
  2. Link: Add a link to the portal in your app’s footer or navigation.
  3. Embed: (Optional) Use the Widget to embed feedback directly in your app.

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Best Practices

Naming Conventions

Keep category names descriptive and status names action-oriented.

Organization

Start with 3-5 categories. Too many choices confuse users. Use tags for granularity.

Engagement

Respond to feedback within 24 hours. Even a simple “We’ve seen this” builds trust.

Regular Updates

Don’t let feedback rot. Update statuses regularly and publish changelogs when shipping.

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Next Steps

Customize Portal

Deep dive into branding options.

Setup Integrations

Connect your workflow tools.

Create Roadmap

Visualize your plans.

First Changelog

Announce your first update.