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Documentation Index

Fetch the complete documentation index at: https://docs.feedovate.com/llms.txt

Use this file to discover all available pages before exploring further.

Structure your feedback board so nothing gets lost. Boards, tags, and custom statuses give you a layered system for organizing, filtering, and tracking every piece of feedback from submission to resolution.

Boards

Group feedback by product area, team, or topic.

Tags

Apply cross-cutting labels for flexible filtering.

Custom Statuses

Define workflow stages that match how your team ships.

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Boards

Boards are top-level buckets that divide your feedback board by product area or topic. Each feedback item belongs to exactly one board, making it easy for users to browse and for your team to triage.

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Creating a Board

1

Open Board Settings

Navigate to Settings → Boards in your admin dashboard.
2

Click New Board

Click the New Board button to open the creation form.
3

Configure the Board

Fill in the details:
  • Name: A short, descriptive label (e.g., “Mobile App”, “Billing”, “API”)
  • Description: Optional context explaining what belongs here
  • Color: Choose a color to visually distinguish the board
  • Icon: Select a Font Awesome icon for quick recognition
4

Save

Click Save. The board is now available when creating or editing feedback.

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Portal Filtering

Users on your public portal can filter the feedback board by board using the sidebar. This helps visitors quickly find feedback relevant to the product area they care about.
Keep your board list focused. Five to ten well-defined boards are easier to navigate than dozens of granular ones.

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Tags

Tags are lightweight, color-coded labels you can attach to any feedback item. Unlike boards, tags are flexible and cross-cutting — a single item can carry multiple tags.

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Creating Tags

1

Open Tag Settings

Navigate to Settings → Tags in your admin dashboard.
2

Add a New Tag

Click New Tag and enter a name (e.g., urgent, q1-priority, ux-debt).
3

Choose a Color

Pick a color for the tag badge. Colors make tags instantly recognizable when scanning your feedback list.
4

Save

Click Save. The tag is now available across all feedback items.

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Applying Tags to Feedback

  1. Open any feedback item from your dashboard
  2. Click the Tags field in the sidebar
  3. Select one or more tags from the dropdown, or type to search
  4. Tags appear as colored badges on the feedback card

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Filtering by Tags

Use the tag filter on your feedback list to narrow down items. Select one or more tags to see only matching feedback — ideal for sprint planning, theme analysis, or finding everything marked urgent.
Tags are internal-only and are not displayed on the public portal. Use them freely for internal prioritization without cluttering the user-facing experience.

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Custom Statuses

Custom statuses let you define the exact workflow stages your team uses. Instead of a fixed set, you create statuses that reflect how your product team actually ships.

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Status Groups

Every status belongs to one of five groups that Feedovate uses to power the roadmap and analytics:
GroupPurposeExample Statuses
PendingNeeds review or decisionUnder Review, Triaging
UpcomingApproved for future workPlanned, Scheduled, Next Quarter
ActiveCurrently being builtIn Progress, In Development, Testing
DoneShipped or resolvedComplete, Shipped, Released
CanceledWill not be builtDeclined, Won’t Fix, Duplicate

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Creating a Custom Status

1

Open Status Settings

Navigate to Settings → Status in your admin dashboard.
2

Click New Status

Click New Status to open the creation form.
3

Configure the Status

  • Name: The status label (e.g., “Under Review”, “In QA”)
  • Group: Assign to Pending, Upcoming, Active, Done, or Canceled
  • Color: Choose a color for the status badge
  • Show on Roadmap: Toggle whether feedback with this status appears on your public roadmap
4

Save

Click Save. The status is now available in the status dropdown on all feedback items.

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Reordering Statuses

Drag and drop statuses within each group to control their display order. The order you set determines how statuses appear in dropdowns and on the roadmap columns.

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Roadmap Visibility

Each status has a Show on Roadmap toggle. When enabled, any feedback item with that status automatically appears on your public roadmap. This gives you fine-grained control over what users see without managing the roadmap separately.
At minimum, enable roadmap visibility for your “Planned”, “In Progress”, and “Completed” statuses. This gives users a clear view of your pipeline.

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Putting It All Together

Boards, tags, and statuses work as complementary layers:

Board = Where

Which part of the product does this feedback relate to?

Tags = What

What themes, priorities, or attributes apply?

Status = When

Where is this item in your delivery pipeline?
Example: A feedback item might be placed in the Mobile App board, tagged with high-priority and ux-debt, and set to the status In Progress. This setup makes it instantly findable whether you filter by area, priority, or workflow stage.

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Best Practices

Start Simple

Launch with a few boards and statuses. Expand as your volume grows and patterns emerge.

Name for Clarity

Use plain language your whole team understands. Avoid internal jargon that new members need to decode.

Color with Purpose

Assign warm colors (red, orange) to urgent tags and cool colors (blue, green) to informational ones.

Review Quarterly

Audit your boards, tags, and statuses every quarter. Archive unused ones to keep lists clean.

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Next Steps

Managing Feedback

Learn how to create, triage, and act on feedback items.

Roadmap

See how statuses power your public roadmap.

Portal Customization

Control how boards appear on your public portal.